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AML/KYC/CFT Policy(639 KB)

AML KYC

AML KYC

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BOI-01.08.2022.pdf
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KYC_Form.pdf
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IMP_Notice_to_Customer_III.pdf
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AML KYC

Wolfsberg Questionnaire- CBDDQ(1.1 MB)
CBDDQ_V1.4_2025.pdf
File-size: 5 MB
Wolfsberg Questionnaire- FCCQ(3.3 MB)
FCCQ1.pdf
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AML KYC

Nodal Officer (SPOC) for LEAs
Name: Shri Surendra Kumar Srivastava
Designation : Assistant General Manager
Department: Transaction Monitoring & KYC-AML Department
Contact Details: Phone No. 022-6904 2602 Email : Ho.Boileainquiry@bankofindia.bank.in
Lea.infocell@bankofindia.bank.in
Postal Address: Bank of India, Mumbai Main branch
Transaction Monitoring & KYC - AML Dept., 2nd Floor 70-M.G. Road, Fort, Mumbai- 400 001

Node: tf-ce-asia-south1-boi-liferay-new-dc-2:-1:

false

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Contact Us

For Domestic(India) Contact :
1800 103 1906 (toll free)
1800 220 229 (toll free)
(022) - 40919191 (Chargeable number) 24X7
+91 7997987601 (WhatsApp number)
For Account balance inquiry, please give us a missed call at : 9811255430/9811255450
Email : cgro.boi@bankofindia.bank.in
Address: Bank of India Head Office, Star House,
C - 5, “G” Block, Bandra Kurla Complex,
Bandra (East), Mumbai 400 051.
For NRI Contact:
Helpline Number : +91 7969241100
Email : FEBO.NRI@bankofindia.bank.in
Submit your Grievances Click Here
For Overseas Contact Click Here

Quick Access

Interest Rate
Service Charge
Policies & Guidelines
Doorstep banking
Smart Banking
Safe Banking
Lodge complaint for fraudulent transaction
IBBI panel of Insolvency Professionals for Jan 1, 2026 to June 30, 2026.

Internal Engagements

Media Center
Regional Rural Banks
Treasury
Training Centres
Auditors Of The Bank
CVC link for integrity pledge
Syndicate Asba

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Help

Install BOI BIZ PAY

Install BOI Mobile Banking

© 2022 Bank of India. All rights reserved

Site best viewed at 1366 * 768 resolution in Microsoft Edge 105+, Mozilla 105+ and Google Chrome 106+ browser versions

Visitor's Count

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Last Modified On Monday, 09-02-2026

Popular Products

Home Loan
Personal Loan
Vehicle Loan
Education Loan
Savings Account
Salary Account
Debit Card
Credit Card
Prepaid Cards
Term Deposits

Useful Links

Communication to BSE/NSE
Digital Banking Unit (DBU)
ESG Corner
Notice For Customers
AML/KYC
Sitemap
Customer Care
Disclaimer
RBI Kehta Hai
Information on RBI Monetary
USA PATRIOT Act
Calculator
Complaint for Failed Digital Transactions
RTI Act
Verify CheckSum value
Vigilance Overtone complaints
Govt. of India - Cyber Fraud Reporting Portal

Important Links

Tender
Death Claim Portal
Career
Regulatory Disclosure Section
Screen Reader Accessibility
Jansamarth Portal
Positive Pay System
Account Aggregator
Inoperative/Unclaimed Account
UDGAM Portal
BAANKNET - Bank Asset Auction Network
BAANKNET Buyer Manual
Our Health care Product
ASBA
Rajbhasha
Blocking of Internet Banking
Disability/ Divyangjan Accessible Branches
ATM Accessible to Divyangjans with Braille /Talking ATM facility
Branches with Dedicated Nodal Officer/Counter for providing services

Other Links

Application for empanelment of valuers
Independent External Monitor (IEM)
List of Recovery Agents
List of Enforcement Agents
RSETIs
CSR
Citizens’ Duties-Constitution of India
Safe custody services
Staff Portal
Star Share Trade
Depository
Citizen Charter
Udyami
Downloads
Terms and Conditions
Bank Holiday Calender
Help

Install BOI BIZ PAY

Install BOI Mobile Banking

© 2022 Bank of India. All rights reserved

Site best viewed at 1366 * 768 resolution in Microsoft Edge 105+, Mozilla 105+ and Google Chrome 106+ browser versions

Visitor's Count

Last Modified On Monday, 09-02-2026

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